Lean Consulting International

Flagship programme

Lean Management 4.0

Process optimisation • AI integration • effective functional management

A 20-hour practical programme for managers and business leaders.

Start
October 2026
Duration
20 hours
Format
In person / hybrid
Certificate
Lean Consulting International
Register your interest
“AI cannot fix a bad process — simplify it first, then amplify it with AI.”

Why Lean Management 4.0?

The main challenge for organisations today is no longer a shortage of people or a lack of technology. More often the problem is over-complicated processes, unclear responsibilities, poorly chosen KPIs, repetitive manual work, and AI adopted without a systemic view.

Lean Management 4.0 brings four disciplines together into one practical management system:

  • 01 Lean process
  • 02 Functional management
  • 03 KPI & performance
  • 04 AI & automation

What you will be able to do afterwards

  • Analyse processes quickly and expose bottlenecks, redundant steps and the 8 types of MUDA;
  • Build AS-IS and TO-BE processes using SIPOC, process mapping and value stream mapping;
  • Tell a symptom apart from a root cause — with 5 Why, Ishikawa, Pareto and A3;
  • Define functions, roles, responsibilities and the process owner correctly;
  • Build a KPI system: leading/lagging indicators, process KPIs, dashboards and performance reviews;
  • Use AI for analysis, reporting, SOPs, decision support and picking the right processes to automate;
  • Create a 90-day Process Improvement & AI Integration Plan for your own organisation.

Programme

9 modules — theory, practical tools, real cases and a workshop.

# Module Core topics Time
1 Lean Thinking & Operational Excellence Customer value; VA/NVA; the 8 MUDA; Lean principles; baseline measures of process efficiency 2 h
2 Process Mapping & Value Stream Analysis SIPOC; process mapping; VSM; process time vs waiting time; bottlenecks; rework 2 h
3 Root Cause Analysis & Problem Solving PDCA; 5 Why; Ishikawa; Pareto; A3; AI-assisted root-cause analysis 2 h
4 Functional Management Excellence Functions vs processes; RACI; process owner; cross-functional management; accountability 2 h
5 KPI & Performance Management Leading/lagging indicators; process KPIs; dashboards; review cadence; cascading goals 2 h
6 AI for Managers AI in daily management: analysis, reports, communication, SOP/policy, decision support 2 h
7 AI-Driven Process Improvement & Automation AI readiness; automation candidates; AI agents; workflow automation; the human + AI model 2 h
8 Management System Integration Lean + KPI + AI + automation; daily/visual management; governance; continuous improvement 2 h
9 Practical Workshop AS-IS → MUDA → TO-BE → KPI → AI use cases → automation → 90-day action plan 4 h
  • Process
  • Waste
  • Root cause
  • Responsibility
  • KPI
  • AI
  • Automation
  • Continuous improvement

Choose the format that suits you

In person

20 hours on site

  • Interactive training and working groups
  • Hands-on work on real processes
  • Direct feedback from the trainer
  • Networking and peer learning
  • The full practical workshop on site

1,490 ₾ per participant

Hybrid

12 hours live online + 8 hours on site

  • Theory and tool blocks delivered live online
  • Course materials matched to each session
  • An 8-hour in-person workshop
  • Individual or team work on your own process
  • The same final 90-day action plan

1,190 ₾ per participant

Price and special terms

  • −10% Early bird — first registration phase
  • −15% 2 participants from one organisation
  • −20% 3+ participants — corporate team

The price includes

  • 20 hours of teaching and a practical workshop
  • Course materials and working templates
  • Working forms for process mapping, RACI, KPIs, A3 and the 90-day action plan
  • A certificate and trainer feedback on your practical assignment

Who the programme is for

  • CEOs / COOs / business owners
  • Heads of departments and functions
  • Operations / process / quality managers
  • HR and administrative managers
  • Project managers and team leads
  • Managers accountable for efficiency, KPIs, processes and AI adoption

Especially practical for banks, insurance companies, clinics, manufacturing, retail, logistics, telecoms and professional services firms.

What makes this programme different?

Participants finish not only with knowledge, but having worked on a real improvement plan for a process inside their own organisation.

Trainer

Lali Kipshidze

Founder and managing partner of Lean Consulting International; consultant in Lean/Kaizen, process optimisation and organisational effectiveness; lecturer at BTU.

Places are limited — the first cohort starts in October.

Register your interest